Improve Customer Satisfaction
All businesses want to think they provide great customer service. We all can agree repeat business is where the real profit is. Even if you sell a product you still have to communicate, manage, and sell to people….your customer. Want to improve customer satisfaction? Be sure you know the best ways to make great customer service happen! On the reverse side, how much does a poor customer experience cost your company? Jerry Redding, Director of Product Development and Delivery o