2 minA Call To AgentsThe best relationships are built to last. Long-term financial relationships are much more than a quick transaction or low price. Recent...
1 minWhy Selling Is Dead and Education Is ThrivingYou can read articles every day on the internet about how traditional selling is dead, and that we all need to embrace the new age of...
1 minCustomer Service Skills Every Agents NeedsInsurance agents should always be considered a trusted advisor. As such, there are many unique skill sets an agent should possess....
1 minCRM for Small BusinessThere are many great Customer Relationship Management (CRM) programs available today. However, one of the problems is that they can be...
1 minKeep Your Agency Healthy Through Client Service ReviewsDo you ever sit down with your team and complete a customer service review? If you don’t, let me try to convince you of its value. A...
1 minCan Selling And Customer Service Coexist?Traditional insurance “selling”has not always gone hand in hand with good customer service.Traditional insurance selling often consists...
1 minEducate Don't SellAs you work through the sales process it is important to develop an understanding of the prospect. Here are a few good questions for you...