The best relationships are built to last. Long-term financial relationships are much more than a quick transaction or low price. Recent...

You can read articles every day on the internet about how traditional selling is dead, and that we all need to embrace the new age of...

Insurance agents should always be considered a trusted advisor. As such, there are many unique skill sets an agent should possess....

There are many great Customer Relationship Management (CRM) programs available today. However, one of the problems is that they can be...

Do you ever sit down with your team and complete a customer service review? If you don’t, let me try to convince you of its value. A...

Traditional insurance “selling”has not always gone hand in hand with good customer service.Traditional insurance selling often consists...

As you work through the sales process it is important to develop an understanding of the prospect. Here are a few good questions for you...