Everyone is talking about branding these days. But what we don’t hear about is how your firm can build a brand that goes beyond the log...

You can read articles every day on the internet about how traditional selling is dead, and that we all need to embrace the new age of...

People are hungry for great customer service. On average, 40% of customers who suffer through bad experiences stop doing business with...

Insurance agents should always be considered a trusted advisor. As such, there are many unique skill sets an agent should possess....

Insurance cannot be viewed as a product, but rather a relationship. Insurance buyers need to understand that the insurance relationship...

Newsletters are a great tool to educate and connect with clients and prospects. Here are few don’t when it comes to newsletters. We don’t...

One Make Sure You Have Full Support From The Top. If the boss is not on board, he/she will not like to see you blogging and tweeting...

Building a social media audience can be the cornerstone of your program. Michael Jones, President of Userplace in Los Angles, gives us...